Delivery and Shipping Policy

Please read this Delivery & Shipping Policy carefully before hiring or purchasing any products or services from Twarak Infotech.

By using this website (https://www.twarakinfotech.com), you agree to accept these terms and conditions of use. If you do not agree with these terms, please refrain from purchasing or using any products or services offered by Twarak Infotech Private Limited.

Delivery Terms

We provide software products that are downloadable in nature and therefore do not involve physical shipping. For other services, delivery timelines may vary depending on the type and scope of the product or service, and we do not guarantee a fixed delivery time. Software download orders are fulfilled through a separate email sent to the customer. This email contains the download links along with instructions required to complete the download process. For additional information or assistance, please feel free to Contact us.

Delivery of various products or services is carried out as per the following procedure:

Web Design/Development :

Delivery is completed by providing the developed application via email or by deploying the application directly on the client’s web server.

Web Hosting :

Delivery is completed by creating the web hosting space and sharing the login credentials for the hosting account with the client.

Domain Registration :

Delivery is completed by registering the domain name and providing the client with login details for the domain control panel.

SEO :

Delivery is completed by performing the agreed search engine optimization activities and sharing detailed progress or performance reports via email.

Magento Extension :

Delivery is completed by providing the developed extension via email or by deploying it directly on the client’s web server.

Replacement of Corrupted or Defective Software :

Twarak Infotech Private Limited will replace software downloaded from https://www.twarakinfotech.com only if the software is found to be defective or corrupted. In such cases, please contact our Customer Service team. Requests for replacement must be submitted within 30 business days of receiving or downloading the software for eligibility.

Services :

Twarak Infotech Private Limited does not accept returns for any services provided, including but not limited to customer support contracts, professional services, or product customization services that are delivered under a contractual agreement.

Changes to this Delivery and Shipping Policy

Twarak Infotech Private Limited reserves the right to update or modify this Delivery and Shipping Policy at any time. We encourage users to review this policy regularly to stay informed about any updates or changes. You acknowledge and agree that it is your responsibility to periodically review this policy and remain aware of any modifications.

Contact Us

If you have any questions, concerns, or suggestions regarding this Delivery and Shipping Policy, please feel free to contact us or email us at [email protected].