Privacy Policy | Twarak Infotech Private Limited

Your privacy is important to us, and we are committed to protecting the confidentiality of your personal information. To ensure this, we follow certain guidelines outlined below:

Information Collection & Use

Registration

In order to use our website, become an affiliate, or register as a reseller, you must first complete a registration form. During registration, you are required to provide certain contact details such as your name and email address. We use this information to contact you regarding the services you have shown interest in and to communicate with you about order-related details.

Twarak Infotech Private Limited is the sole owner of the information collected on www.twarakinfotech.com. Twarak Infotech Private Limited collects personally identifiable information from users at various points across the website.

Orders

If you purchase a product or service from us, we request certain personally identifiable information through our order form. You are required to provide contact details (such as name and email address) and financial information (such as credit card number and expiration date) via a secure payment gateway, such as PayPal.

We use this information for billing purposes and to fulfill your orders. If we encounter any issues while processing an order, we will use this information to contact you.

Communications from the Site

If you choose to subscribe to our newsletter(s), we will use your email address to send you relevant updates. Out of respect for your privacy, we provide an option to unsubscribe at any time. Please refer to the `Choice and Opt-out` section for more details.

Special Offers and Updates

We may occasionally send you information about products, services, special offers, and promotions. You have the option to opt out of receiving such communications at any time. Please refer to the `Choice and Opt-out` section for further information.

Service-related Announcements

We may occasionally send service-related announcements when necessary. For example, if our service is temporarily unavailable due to maintenance, we may notify you via email.

These communications are not promotional in nature, and generally, you may not opt out of receiving them. If you prefer not to receive such notifications, you have the option to deactivate your account.

Information Sharing

We do not sell, trade, rent, or share your personal information with third parties.

We may share your personal information with trusted third-party companies that assist us in business operations, such as payment processing or customer support. These service providers are authorized to use your personal information only as necessary to perform services on our behalf.

We may also disclose personal information when required by law, such as to comply with a subpoena or similar legal process. Additionally, we may disclose information when we believe in good faith that such action is necessary to protect our rights, ensure user safety, investigate fraud, respond to government requests, or with your prior consent.

When you place an order, you will be redirected to a secure, encrypted website operated by our payment service provider to complete the transaction. Limited payment-related information required to process your order may be shared with us to complete account creation and deliver the purchased services. After successfully placing an order, you may be required to complete a service details form.

Affiliate registrations are hosted on our server using third-party software. All information collected during the affiliate sign-up process is governed by this Privacy Policy. Our service providers do not have direct access to your personal information.

Live Chat

Our live chat feature is hosted on a third-party service provider’s platform. Any information collected through the live chat window is governed by the service provider’s privacy policy. This information may be shared with us solely to help facilitate and respond to your customer service requests.

Choice/Opt-out

If you no longer wish to receive our newsletters or promotional communications, you may opt out by following the unsubscribe instructions included in each communication or you can also Contact us directly.

Cookies

A cookie is a small text file stored on a user’s computer for record-keeping purposes. We use cookies on this website; however, the information stored in cookies is not linked to any personally identifiable information you provide while using our site.

We use both session ID cookies and persistent cookies. Session cookies help you navigate our website more efficiently and expire when you close your browser. Persistent cookies remain on your device for a longer period and can be removed by following the instructions provided in your browser’s help section.

We use persistent cookies to remember your preferences, so you do not need to re-enter information repeatedly. These cookies also help us understand user interests, enhance the website experience, and track referral sources that direct users to our site.

Third Party Cookies

The use of cookies by third parties is not governed by this Privacy Policy. We do not have access to or control over cookies used by third-party websites or services.

Clear Gifs (Web Beacons/Web Bugs)

We, or our third-party advertising partners, may use a software technology known as clear GIFs (also referred to as web beacons or web bugs) to better manage and analyze content on our website. Clear GIFs are small graphic files with a unique identifier, similar in function to cookies, and are used to track the online activity of users. Unlike cookies, which are stored on a user’s device, clear GIFs are embedded invisibly within web pages. The information collected through clear GIFs is not linked to any personally identifiable information of our users.

Links to Other Sites

This website may contain links to external websites that are not owned or controlled by Twarak Infotech Private Limited. Please be aware that we are not responsible for the privacy practices or content of such third-party websites.

We encourage users to be mindful when leaving our website and to review the privacy policies of any external websites that collect personally identifiable information.

This Privacy Policy applies solely to information collected through this website.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish to use our services, you may correct, update, amend, or delete your information by making changes within the “Edit Profile” section of your account or by contacting us directly. We will respond to requests for access or modification within 30 days.

Data Retention

We retain your personal information for as long as your account remains active or as necessary to provide our services. If you wish to cancel your account or request that we no longer use your information, please contact us. We may retain and use certain information as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and after it is received. However, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Disclaimer

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, Twarak Infotech Private Limited excludes all representations and warranties relating to this website and its contents, including any inaccuracies or omissions, or any information provided by affiliates or third parties.

We also exclude all liability for damages arising out of or in connection with the use of this website, including but not limited to direct loss, loss of business or profits (whether foreseeable or not), damage to computer systems, software, data, or any other direct, indirect, incidental, or consequential damages.

Nothing in this disclaimer excludes liability for death or personal injury caused by negligence, nor does it affect any statutory consumer rights to the extent permitted by law.

Changes to this privacy policy

Twarak Infotech Private Limited reserves the right to update or modify this Privacy Policy at any time. We encourage users to review this policy regularly to stay informed of any updates or changes. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and remain aware of any modifications.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please feel free to contact us or email us at [email protected].